Terms of service
Last Updated: October, 2026
1. Overview
Welcome to RAVENSWICK BOUTIQUE. These Terms of Service ("Terms") govern your access to and use of our website, online store, and related services.
The website is operated by RAVENSWICK BOUTIQUE LLC ("we," "us," or "our"). Throughout the website, the terms "you" and "your" refer to the customer or visitor using our services.
By accessing our website or placing an order, you agree to these Terms and our applicable store policies. If you do not agree, please do not use our website.
2. Business Information
Business Name: RAVENSWICK BOUTIQUE LLC
Business Address: 2408 Jefferson St, Paducah, KY 42001, USA
Email: support@ravenswickboutique.com
Phone: +1 (986) 289-1661
Website: https://ravenswickboutique.com/
3. Eligibility and Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms.
You must provide accurate information when placing an order, creating an account, or contacting customer support.
You may not use our website to engage in fraud, violate applicable laws, interfere with website operations, or infringe the rights of others.
4. Products and Product Information
RAVENSWICK BOUTIQUE offers women's clothing and related fashion products.
We make reasonable efforts to display product descriptions, photographs, colors, sizes, materials, and other details accurately. However, colors may appear differently depending on your device and screen settings.
Product availability, specifications, and options may vary. Please review the product listing and available size information carefully before placing an order.
Any product limitations or restrictions will be communicated where applicable.
5. Prices, Taxes, and Payments
Product prices are displayed in the currency specified by our online store.
Prices, promotions, and product availability may change without notice, subject to applicable law. The price applicable to your order will be displayed during checkout.
Applicable taxes, shipping charges, and other disclosed fees will be shown before you complete your purchase, where required.
Payments are processed through the payment methods made available at checkout. By placing an order, you confirm that you are authorized to use the selected payment method.
We reserve the right to investigate suspected fraudulent transactions and take lawful steps to protect our business and customers.
6. Orders and Acceptance
Submitting an order constitutes an offer to purchase the selected products.
An order confirmation email acknowledges receipt of your order and does not necessarily constitute final acceptance if further verification is required.
We may decline, cancel, or limit an order where legally permitted, including where a product is unavailable, a pricing or listing error occurs, payment cannot be authorized, or fraud is reasonably suspected.
If payment has already been collected for an order that we cancel, we will arrange any applicable refund in accordance with our refund policy and applicable law.
7. Shipping and Fulfillment
Orders may be prepared or shipped by our suppliers or fulfillment partners.
Shipping destinations, charges, processing times, and estimated delivery dates are described in our Shipping Policy and, where applicable, displayed at checkout.
Delivery estimates are not guaranteed unless expressly stated. Delays may occur because of carrier disruptions, weather, customs procedures, incorrect addresses, or other circumstances.
Customers are responsible for providing an accurate delivery address. Address changes may not be possible after an order has been processed or dispatched.
Our use of suppliers and fulfillment partners does not remove any obligations we have to customers under applicable law.
8. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are governed by our published Return and Refund Policy.
Please review that policy before making a purchase for details about the return window, eligibility requirements, return instructions, and refund processing.
Nothing in these Terms excludes or restricts any consumer rights that cannot lawfully be excluded or restricted.
9. Promotions and Discount Codes
Promotions and discount codes may be subject to specific eligibility conditions, expiration dates, product restrictions, or other terms disclosed with the offer.
Unless expressly stated otherwise, discount codes may not be combined with other offers or exchanged for cash.
We will communicate applicable promotion terms clearly and administer offers in accordance with applicable law.
10. Intellectual Property
Website content, including original text, graphics, logos, design elements, and other materials owned or licensed by RAVENSWICK BOUTIQUE LLC, is protected by applicable intellectual property laws.
You may use our website for personal, lawful shopping purposes. You may not reproduce, distribute, modify, or commercially exploit protected content without the necessary permission.
Product images, trademarks, and other third-party materials remain subject to the rights of their respective owners.
11. User Communications and Submissions
If you submit reviews, feedback, suggestions, or other content, you confirm that you have the right to submit it and that it does not unlawfully infringe another person's rights.
You must not submit unlawful, deceptive, abusive, or malicious content.
Where you voluntarily provide feedback or suggestions, you grant us permission to use them for legitimate business purposes, subject to applicable law and any rights you retain.
12. Third-Party Services and Links
Our website may use or link to third-party services, including Shopify, payment processors, shipping carriers, and fulfillment partners.
Third-party services may be governed by their own terms and privacy policies. We are not responsible for independent third-party websites or services beyond the responsibilities imposed on us by applicable law.
13. Privacy
Our collection and use of personal information are described in our Privacy Policy.
By using our website, you acknowledge that personal information may be processed as described in that policy and as otherwise permitted or required by applicable law.
14. Website Availability and Errors
We aim to keep our website available and product information accurate. However, interruptions, technical issues, typographical errors, and temporary inaccuracies may occur.
Where permitted by law, we may correct errors, update information, or suspend portions of the website when necessary.
Nothing in this section limits obligations relating to confirmed orders, refunds, product conformity, or other mandatory consumer protections.
15. Disclaimer of Warranties
To the extent permitted by applicable law, the website and its general content are provided on an "as available" basis.
We do not guarantee uninterrupted website availability or that every technical feature will always operate without errors.
This section does not exclude any product warranties, statutory guarantees, or consumer rights that cannot legally be excluded.
16. Limitation of Liability
To the extent permitted by applicable law, RAVENSWICK BOUTIQUE LLC will not be liable for indirect or consequential losses that are not reasonably foreseeable or that cannot lawfully be recovered.
Nothing in these Terms limits liability where such limitation is prohibited by law, including liability that cannot lawfully be excluded for fraud, intentional misconduct, or other protected matters.
17. Indemnification
To the extent permitted by law, you agree not to misuse our website or violate these Terms in a way that unlawfully harms our business or infringes another person's rights.
Nothing in this section requires you to indemnify us for matters for which such an obligation would be unlawful.
18. Suspension or Termination
We may restrict or suspend access to our website where reasonably necessary to protect security, prevent fraud, address misuse, or comply with legal obligations.
Any such action will be subject to applicable law and will not remove rights or obligations relating to existing orders or customer remedies.
19. Governing Law
These Terms are subject to applicable laws and any mandatory consumer protection rules that apply to the transaction.
[CONFIRM THE APPROPRIATE GOVERNING-LAW AND DISPUTE-RESOLUTION TERMS BEFORE PUBLICATION.]
Nothing in these Terms prevents a customer from exercising mandatory rights available under the law that applies to their purchase.
20. Changes to These Terms
We may update these Terms to reflect changes to our services, business practices, or legal obligations.
Revised Terms will be published on this page with an updated revision date. Changes will take effect as stated in the updated Terms or as required by law.
21. Contact Information
If you have questions about these Terms, contact us at:
RAVENSWICK BOUTIQUE LLC
2408 Jefferson St, Paducah, KY 42001, USA
Email: support@ravenswickboutique.com
Phone: +1 (986) 289-1661